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MSLs and Sales Reps: Understanding the Divide
Sales representatives and medical science liaisons (MSLs) work together to ensure healthcare professionals (HCPs) receive accurate and timely answers to their questions. However, the nature of topics that may be discussed by each function is different. MSLs and Sales Reps: Understanding the Divide describes the many factors that divide the two roles, including company policies and regulatory requirements.

MSLs and Sales Reps: Understanding the Divide
This eLearning module reviews the MSL function as compared to the function of the field sales representatives and the differentiation of those roles based on their interactions with the HCP.

The module also covers the federal policy on the scientific exchange of information between an MSL and HCP and how the government views MSL interactions with HCPs differently than those of sales representatives.

To learn more about each course in our compliance curriculum, click one of the titles listed. Click the button below to view a sample course.

  • The origin of the field-medical science liaison role
  • Factors that differentiate field-medical and field-sales roles
  • Policies and guidance governing the divide between the field-medical and field-sales roles
  • Myths that surround what MSLs can and cannot do

Understanding the critical roles that MSLs and sales reps play in educating and informing HCPs and the best practices they should follow is important not just for those who perform these jobs, but for anyone with a customer-facing position who performs a marketing, sales, or educational function.

To find about each course in our compliance curriculum, click one of the topics shown or click the button below to view a sample course.

(FCPA Demo)

Available Modules

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